1. Who We Are

Bright Home Lights (“we,” “us,” or “our”) operates the website https://BrightHomeLights.com, mobile applications, and connected smart-lighting products and services.

2. Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Shipping & billing address

• Account credentials

• Messages, support requests, or comments

• Uploaded images or files

B. E-Commerce & Orders

If you purchase products, we may collect and store:

• Order history

• Product selections

• Shipping information

• Transaction status

Payment details are never stored by us and are processed securely by third-party payment providers (e.g., Stripe, PayPal).

C. Mobile App & Smart Device Data

When you use Bright Home Lights mobile apps or connected lighting devices, we may collect:

• Device identifiers (device ID, MAC address)

• IP address and network connectivity status

• Presets, schedules, configurations, and lighting states

• App usage metrics and diagnostic logs

• Cloud relay activity (e.g., MQTT connectivity status)

This data is required to operate smart-lighting features and is not used for advertising.

D. Automatically Collected Information

We may automatically collect:

• IP address

• Browser type and operating system

• Device type

• Crash reports and performance metrics

• Interaction logs within our apps and website

3. Comments

When visitors leave comments, we collect the information shown in the comments form, along with IP address and browser user agent for spam detection.

An anonymized hash of your email may be shared with Gravatar.

Gravatar Privacy Policy: https://automattic.com/privacy/

4. Media Uploads

Uploaded images should not contain embedded location data (EXIF GPS). Visitors may extract this data from publicly available images.

5. Cookies

We use cookies to:

• Maintain login sessions

• Store user preferences

• Improve security and performance

You may disable cookies in your browser settings, though some features may not function properly.

6. Embedded Content

Pages may include embedded content (videos, images, articles). Embedded content behaves as if you visited the third-party site directly and may collect data per their privacy policies.

7. Analytics & Third-Party Services

We use trusted third-party services, including but not limited to:

• Google Firebase (Auth, Firestore, Functions, Analytics)

• Cloud hosting providers

• Payment processors

• Email and customer-support tools

• Crash reporting and diagnostics

These providers only receive data required to perform their services.

8. Smart Assistants (Alexa / Google Home)

If you link Bright Home Lights with voice assistants:

• Commands may be routed through the assistant platform

• We receive only the information required to execute your request

• Voice data is handled by the assistant provider, not stored by us

9. Data Sharing

We do not sell personal data.

We may share data with:

• Infrastructure & hosting providers

• Payment processors

• Analytics and diagnostics services

• Legal authorities when required by law

10. Data Retention

• Comments: retained indefinitely unless removed

• Accounts: retained while active or as legally required

• Orders: retained for accounting and legal compliance

• Device data: retained for service operation and diagnostics

11. Your Rights

You may request to:

• Access your personal data

• Export your data

• Delete your data

Requests can be made at:

support@brighthomelights.com

12. California Privacy Rights (CCPA)

California residents may:

• Request disclosure of collected personal data

• Request deletion of personal data

• Opt out of data selling (we do not sell data)

13. GDPR Rights (EU/UK)

EU/UK users have the right to:

• Access and rectify personal data

• Restrict or object to processing

• Request data portability

• Request erasure where applicable

14. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted.

15. Data Location

Data may be processed in the United States or other countries where our service providers operate.

16. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

17. Contact

Bright Home Lights

support@brighthomelights.com

https://BrightHomeLights.com